Returns & Exchanges Policy
At Kane's Furniture, we want you to be completely satisfied with your home sanctuary. If your purchase doesn't perfectly fit your space, we offer a straightforward return and exchange process within 30 days of delivery.
Initiate Your Request
Contact our Customer Care team or visit your local showroom with your original sales receipt to begin the return authorization process.
Condition Inspection
Ensure all items are in original, like-new condition; our team will perform a brief inspection to verify the item is free of stains, pet hair, or damage.
Schedule Pickup or Drop-off
Arrange a convenient time for our delivery team to collect the furniture from your home, or return smaller accessory items directly to the store.
Receive Your Refund
Once the item is received and processed at our distribution center, your refund will be issued to the original payment method, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing